N/A. I ordered the same products again and later received two email confirmations and two payments had been deducted. Then my requests are marked solved and I am unable to get a response from the same person again.I returned some $20 shaping tights because they were defect. Beware! Hi Goatess,Thank you for the review and your feedback! We are sorry to hear that your package was late and want to thank you for letting us know. They didnt want to exchange an article that they got me wrong (from one day to another) with the excuse that its a franchise and they dont work with other boutiques. I ordered 5 more pairs in 2022 and the product is NOT the same. Date of experience: December 29, 2022 Useful Share Reply from Calzedonia Updated 7 days ago Hi, Shamus, Find out how we combat fake reviews. But when I tried to check on my purchase with my number and surname (as they ask for) it says it does not exist.Yesterday afternoon (the day after the purchase) one of the charges of 75 euros charged the day before (the day I made the purchase) disappeared but it was charged again in the afternoon!!! The person said they would reach out to me via email with a resolution. They have also not offered to re-deliver the items, meaning I do not have the swimwear I was counting on for my holiday.Addendum: 4 day later and no update from customer services despite numerous calls and emails.Addendum 2: despite the reply (on trustpilot) from Calzedonia saying they want to help me, I have still not heard anything from them two months after my original order. Thirty years of business have seen constant, solid growth in terms of turnover and expansion, the creation of successful products and brands, the establishment of an international fashion retail presence and an involvement in a growing Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. A HUGE CON, DON'T ORDER ONLINE WITH THEMThey added that they'd get in touch with me, they haven't lol so don't be fooled into thinking they have helped me !! Stay away from this company. LABOUR DAY 01 MAY I will never buy online anymore, order never received no refund.I will never buy online anymore. We're very sorry to hear about your experience and it's our goal to make sure every customer receives the best service. Just awful! Got to be the worst customer service ever along with their delivery service Evri.Ordered the 10th Dec and still waiting. 1 point equals 1 dollar. Here are 8 tips for writing great reviews. EPIPHANY 06 JAN ALL SAINTS DAY 01 NOV Hi, JC,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Discover Calzedonia's collections for Women, Men and Children WOMEN MEN KIDS Customer Service Frequently asked questions Orders Deliveries Returns and Refunds Payments Gifts Loyalty Account F.A.Q. Worst experience ever! 07077448080. Will never order from this company!! Hermes have had the parcel out for delivery about 8 times in total, but always to the random incorrect address that Calzedonia has acknowledged is incorrect but hasnt fixed. Hi Charis, Thank you for your review!We apologize for the negative experience. After that, they decided to cancel the order without reason. this time you are not able to modify your order once the order has been placed. Sadly the items I ordered weren't suitable so returned. your account. The investigation has been going on for quite some time now and I think its clear that my parcel isnt going to arrive. They will steal your money!The worst customer service. Unless of course your IT system is so full of holes that what other companies do in 3 seconds takes you 3 days.Update: It's day 4 of waiting and they have cancelled the order (it's disappeared from order history) but they have not issue a refund or contacted me with an ETA. Hi, KW,Were sorry to hear about this issue with contacting us.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I have exactly the same issue as everyone else. 21/11/22 I received a few emails from customer services, they explained they were based in Italy, and how long delivery takes, they then said where my parcel was. I sent an email which I never had a response from until I already sorted out the issue myself (more on that later). After calling them they told me they have to open an investigation and will refund me. Could someone please resolve this situation?? Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. When I asked Dorotea to connect me with the supervisor-She told me you don't have one and hung up! I'm very disappointed and will not order from them again. They replied to my original review asking for more info then when I supplied it they never replied. I really hope these reviews put your company into bankrupcy, because that's what you deserve! Just raise a case and leave feedback after. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. You can check the status of the order at any time by entering the "ORDERS" section, People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I bought a pair of glitter sheer thights from the latest collection from a Calzedonia store in France a week ago and when I opened the package the tights had tiny holes on the line they were folded. Calzedonia is an Italian fashion brand that was founded in 1986. I'll be looking at my legal rights next. Since I needed tights i went to calzedonia which had a promotion offering 6 tights at the price of 4. I see from the other reviews that everyone else is having the same issue. Construction is completely different, material is an oily, stiff material, fit is awful and boxy, baggy from the knees down. And ripped and the seam. Better to spend 3 at Primark, not 34 at Calzedonia. 602031426) hadnt changed for two weeks when I tracked it via Evri (Calzedonia customer reference: 16067073). Hi, Anna,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I am of course intending to return the items but am appalled that they have not issued a refund since they have not delivered a single item that I have paid for. Please give us a chance to make things right. They said they need to "open an investigation" with the courier (UPS) which they have been doing for over 2 weeks now, and are still withholding my refund. Hi, Wendy,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details/order details/return details/refund details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Order 601510706 (mainly socks and tights) received at shop but when I got it home it contained 3 pairs of leggings (which should have been order number 601517828. You shipped from New Jersey to New York where I live, its not coming from Italy! Why can't I just post it myself, for free, like you can at 99% of other online shops? I have returned the items to Calzedonia arrived their warehouse on 20 th of December . I will never buy online anymore, order never received no refund.I will never buy online anymore. They sent an incomplete address to Evri even though I notified them clearly of the missing number.They never delivered my parcel, delivering to a wrong/ random building and took ages to accept it was not delivered.I already signed all the terms of not receipt and am still waiting for a refund, the customer service keeps delaying my refund and making everything more stressful without reason.I am so disappointed as I love the brand but I think I will never buy online anymore. 0172 4448080. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Cheap tights have come and gone while Calzedonia tights are still in my collection in good condition. I have had no issues. ?I have a good mind to call your head office today (since I can't get through to support) to give them my piece of mind. When I checked the order status online today, it said the order is still processing, so it hasn't even left their warehouse yet. When I asked customer Sevices, they answered after a week. The contact formula on Calzedonia's webpage is not working either. We take your review as constructive criticism which helps us improve.Calzedonia Customer Satisfaction Team. Note: For existing customers, please dial from your registered telephone number or keep your customer ID ready to help us serve you better. 10/10, Hello Kristine!We are happy to hear youve had a positive experience shopping online!Thank you for the review! It's literally just a gift card refund.Update: It's day 5 and a new gift card was issued but loyalty points and discounts have not been returned. We consider your review a constructive criticism which helps us improve.Calzedonia Customer Satisfaction Team, Dispensar a supervisora arrogante da loja do cascaishoppingAbsolutamente intratavel na forma como lida com os clientes. Hi, Karen,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Hi, Mika,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. { open = false }, 3000) Mon Nov 21st I got notification that my parcel is at the delivery depot and they will let me know when it's out for delivery.It's December 9th and I still have no delivery. I got reply to wait, no resolution, no timeline, additionaly case closed. View our cookie policy here. "Marriage equality . I placed an order 11th December and still have not received it. I sent pics to the customer service and they simply play dumb. Thank you for contacting us.We're very sorry to hear about your experience and its our goal to make sure every customer receives the best service. Wed love to make this up to you. After that, they decided to cancel the order without reason. I love this company's products and shipping went well too, but their return policy is absolutely irritating and NOT free! I wish i had read these before. The first time I thought maybe I wrote my postcode wrong and it was my fault, so I was very careful in the next order to correctly write down my address - the same issue happened again! Thank you!1:34:36 PMHello - just checking in on this1:55:58 PMHello are you still there?2:05:50 PM[Calzedonia] One moment please.2:08:30 PMThank you for bringing this issue to our attention.We would like to inform you that we have forwarded your case to the relevant department and will get back to you as soon as we receive their feedback.We are sorry for the inconvenience.2:11:19 PM, Hi AL,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. You can find more detailed information on their website. The refund will be made using We are sorry to hear that the product you received was different than expected. I absolutely dont recommend buying calzedonia giftcards: it's a scam. Companies can ask for reviews via automatic invitations. Hi Lena, Thank you for your review!We apologize for the negative experience. Verification can help ensure real people write reviews about real companies. I ordered 5 more pairs in 2022 and the product is NOT the same. 'Returns and Refunds' But in case you don't, you have up to 30 days from the delivery of the order to request a return online. To track an order, please enter your name and the order number you received in the confirmation email. The areas concerned with digital and advertising establish a direct contact with the consumer online and offline, telling the story and products of the brands with creativity and stimuli that are always new and original. Sadly the items I ordered weren't suitable so returned. But didn't hear anything back besides an automatic email where you asked if I still needed assistance, which really pissed me off I must admitMy no. They stole my money! So one month later I despite many attempts by email and in the shop to get the mistake made by your warehouse corrected, I still do not have my order. You may experience some delay in order processing and shipping during holidays and sale Anyone can write a Trustpilot review. Hello Kat! With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Calzedonia. Honestly, so much wasted time and money. It is effortless to become a Calzedonia member. I will never order from here ever again. You still haven't found an answer to your question? Well always be on hand with guidance and support to help you get the results youre looking for. It hasn't been - Hermes states they're still waiting for the parcel. Not recommend to buy with Calzedonia. 602031426) hadnt changed for two weeks when I tracked it via Evri (Calzedonia customer reference: 16067073). Awful quality, waste of money. Better to spend 3 at Primark, not 34 at Calzedonia. I sent multiple queries to check it with delivery services. Simple! ** update - over two weeks since writing this review and still no refund. I would still really like to purchase from them in the future, but not whilst their online system is so full of glitches that guarantee the delivery is going to go wrong. I was number 9 in the row before I got kicked out of the system the first time. Please call or email us at [insert phone number & email address. Awful quality, waste of money. Reply from Calzedonia 23 Jun 2022 Thank you for contacting us. Review from 17.12.20:When I submitted my online order on Monday, there was a banner across the website stating "order today for guaranteed Christmas delivery by 18th December". Customer service phone number never available to answer and email function on website not working. Here are 8 tips for writing great reviews. To keep your account secure, only use this function on personal devices.Cookie Policy, By logging in, you accept the terms, conditions of use and privacy policy of the social network. While delivery company clearly indicates that parcel should not be longer with Evri than 7 day. Here are 8 tips for writing great reviews. !Please be aware before buying anything from this company! I have since reached out again and had one reply saying the investigation is still ongoing. Hi, Laura,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Not recommend to buy with Calzedonia. Horrible experience ordering online and talking to customer service Dorotea! What a scam!! ARE YOU SERIOUS??!! After Instead blaming the customer for not picking the right size, making up hypothetical scenarios, while bad quality reviews are all over the place. Find out how we combat fake reviews. All rights reserved. November 19th you were processing parcel at Hub. Sent several emails and used the chat function (~60 minute wait times). This is the third day and still waiting they do anything in clear! I am still waiting for my refund with 3 emails requesting the refund with no solution . You can learn more So, I am thinking to do so.Updating: After a week they solved the problem and cancelled the extra charges, disappearing from my card. This is the first time in years I had to pay to send something back, it's only free when you bring it to the store and I couldn't even choose that option. However, her phone number is the same and apparently she does work at the Cerritos location. All the items I ordered are now gone - terrible customer service. Express shipping is $25. 16/11/22 email saying been shipped. We use dedicated people and clever technology to safeguard our platform. Hi, Jillian,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. I want the rest of my refund or I will contact the Better Business Bureau. If my concerns won't be solved, I will file a complaint to BBA!!!P.S. order. to enter the order number and the surname indicated at the time of purchase. UPDATE: still no delivery. Received my order late. Yes, it is unquestionably safe. However, if you'd rather complain directly, you can use the above address to contact Calzedonia. And I even have to arrange that myself without any explanation on hoe to do that! Its been nearly 6 weeks. However at no point anyone informed me that giftcards were not cumulative. I now have to go through the pain of returning the whole order because its missed the trip I ordered it for. We also ensure all reviews are published without moderation. and SCAM .. Hi, Yelisha, Were sorry to hear about/your experience. period. Verification can help ensure real people write reviews about real companies. I'm very disappointed and will not order from them again. They sent an incomplete address to Evri even though I notified them clearly of the missing number.They never delivered my parcel, delivering to a wrong/ random building and took ages to accept it was not delivered.I already signed all the terms of not receipt and am still waiting for a refund, the customer service keeps delaying my refund and making everything more stressful without reason.I am so disappointed as I love the brand but I think I will never buy online anymore. After choosing the products, add them to your cart and go to your cart. How miserable! Better to spend 3 at Primark, not 34 at Calzedonia. I have to give them their due that they were most helpful. If I had so much free time I wouldn't buy online-I'm a very busy woman, plus it was Your mistake to send me the wrong item!!! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Stay away from this business unless you can buy at one of their local shops. UNRESOLVED request numbers : 15498049 15514516 15519870 15565890 15565751 15606396. Can I purchase my order with a gift wrap. To excuse me, they are offering me a 10% discount on the next order. can directly access the "FOLLOW YOUR ORDER/ RETURN" section. !Furthermore, I did never received the confirmation email. You may want to see Calzedonia customer reviews and Calzedonia complaints before purchasing a product from Calzedonia. In the name of all Calzedonia Team we apologize once again and remain at your disposal for any other concerns. I try and speak to different live chat agents/tried calling, no one will let me speak to a supervisor and they say they have "procedures" yet they can't tell me what my statuory rights are i.e. I ordered on the 3rd of January it is now the 12th of January and they randomly decided to cancel order - saying it cant be shipped??! Join our loyalty program for free and get exclusive benefits. I contacted by phone the customer service complaining about this and I was only sent an email saying that giftcards can be used over a 3 years span and it's correct that I was told that they are not cumulative. Ive repeatedly asked if I can get a refund on my order and also the delivery cost so I can go into store and purchase the product for myself although I fear it wont be tights weather anymore before this issue is resolved. We also ensure all reviews are published without moderation. Of course, since 2 tights cost about 30 euros, after asking if they accepted giftcards and being confirmed that they did, I purchased 2x 30 euros vouchers on the mentioned platform (to be able to cover the price of 4 tights and get the other 2 for free). be processed the next day. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. View contact profiles from Calzedonia Popular Searches Calzedonia Spa Calzedonia Spa Corp All the information you entered to make your purchase is in line with personal data processing and will be treated in full agreement with the privacy laws. DO NOT BUY ONLINE FROM THEM!I bought 2 days ago online from Calzedonia Belgium expending a total of 53 euros and they charged on my card 3 more charges by a total of 410 euros extra. Hi Katy,Were sorry to hear about this issue with delivery of your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. That was November 2022. I also tried chatting with them. I have spent way too much time on this without finding a solution. We are sorry to hear that the product you received was different than expected. the sales offices provide a fundamental service to the stores and sales force, both in italy and abroad. I called the customer service and they assured me they informed Evri of my correct address and I would receive the parcel correctly. Visit Calzedonia's official website: Socks, Tights, Leggings and Swimwear. We also ensure all reviews are published without moderation. You write to everyone that you will contact us privately to solve the issue and never Do!!! Hi T-Dot,Were sorry to hear about this issue with your order.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. It's thanks to Louise that I started loving the brand and became a regular costumer. Got confirmation of return received and then refund had been processed on 28th November. Then I read Trustpilot reviews. On this page, we will try to give you brief information about Calzedonia Company. +1 855 564 2351 Some of the packaging around the items was also damaged. Information provided by various external sources. I have been so disappointed with the service I have received. I contacted you about this the 24. You may change your settings at any time or accept the default settings. confirmation in your FOLLOW YOUR ORDER/RETURN or by signing into Spent 17 on 1 pair of tights which the shop assistant recommended to me. Discover our collections for Women, Men and Children. Placed an order a while ago - said it's shipped. I have emailed so many times and no response. Cookies Use. Reply from Calzedonia 17 Nov 2022 Hello Sharon! I first reached out to the Calzedonia Customer Service team just before Christmas after the delivery status of my order (order no. Wish Id of read the reviews sooner. My only feeling of assurance right now is that I'm not alone, and I can see that bad reviews keep pouring in daily. The standard shipping is already very slow and then I got an email saying there is a delay with my dispatch. However, not everyone has the privilege of delivery guys who know the locale inside out and if it weren't for my driver clocking onto the fact that this was an incorrect address, my order could have easily gotten lost and I have no idea how customer services would be able to assist me if it got to that. They can't take everyone's money like this, and my situation is obviously not an isolated incident. Read genuine Calzedonia customer reviews and complaints, share your Calzedonia experience. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. THEY WILL NOT DELIVER AND THEY WILL NOT REFUND. I try and speak to different live chat agents/tried calling, no one will let me speak to a supervisor and they say they have "procedures" yet they can't tell me what my statuory rights are i.e. My package went back to the warehouse and was never reshipped. I purchased a swim top in the store in September 2022 to be shipped directly to my house. That was without luck. It goes against our guidelines to offer incentives for reviews. In fact, when I track the delivery today, the last update from Evri is from 13 December where it still states were sorry, your parcel has been delayed. When the order arrived I was confused as I had received two parcels. Thank you for making us aware of this issue. Is this for real? Please enter your email address and click SEND. Want to save money with exclusive offers? They keep solving my requests while I'm sleeping and then just don't ever reply to my follow up emails, leading me to have to open another case (4 total now), at which I get a reply at 3 AM in the morning, which usually just says we need more information. They broke within one wear! refunds section. Log in with your social media profile or enter your email address here. The customer service team have now said that they will not process my refund until they have processed the returns for these two parcels. - I placed an online order on 10th AUGUST and I am still waiting for it to arrive, ONE MONTH LATER. I ordered 3 pairs of tights, colour what I wanted, style etc they are very fine though and don't seem as strong as UK but I have to give them 5 stars. Your experience can help others make better choices. Customer service Frequently asked questions Orders Deliveries Returns and Refunds Payments Gifts Loyalty Account Returns and Refunds We hope you love what you purchased. On behalf of the entire Calzedonia team we appologize for the inconvenience. The delivery address on my confirmation email is incorrect (it's a random cafe near me) which by the looks of the other reviews is an error on their end, definitely not human error on my side. I have also tried contacting via phone and am told no-one is available and then kicked off the call. Hi, JC,Were sorry to hear about this/this issue/your experience.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. You mistake has cost me time and money. Terrible customer service. Nonsense! It goes against our guidelines to offer incentives for reviews. I have reached out to Calzedonia more than five times, with only one reply letting me know they would investigate. Standard shipping is $9. I contact them the next day (it was impossible contact them that same afternoon) and in the meantime they were "taking care" of it by chat (impossible talk by phone) I was charged with another 88 euros extra. I love their designs and I've been buying their swimsuits for several years, but this year I'm having a nightmare with my returns. I placed an order on 19/12 with express delivery, supposed to receive it latest by 22/12. Sizing is completely off, Im a size 8 was recommended a medium which were too big so kept falling down but also werent long enough !? Theres no jargon in our rights guides. Thank you for your patience and understanding.We're very sorry to hear that you had a negative experience. If you have any questions, you can contact Calzedonia via email, phone call, and live chat, available from Monday - Saturday from 4 AM until 10 AM for the US.Is it possible to contact Calzedonia support? I was happy with some of items but i'll never shop with them again after this, Were sorry to hear about your experience.We confirm that the refund procedure has now been started for your order.Thank you,Calzedonia Customer Satisfaction Team. Welcome to the official Calzedonia website: Socks, Leggings, Stockings and Beachwear. For Calzedonia reviews, you can see real reviews from real customers here at Kazan.io. How can a company like this stay in business?r, Hi, Nancy,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team, Information provided by various external sources. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Never had this kind of experience with US stores. My order number is xxxx. Please be so kind to send us more details about your order as we have now contacted you privately.Thank you!Calzedonia Customer Satisfaction Team. Never again. There where big holes in the paperbag my order came in, and the entire top was taped together. Calzedonia offers the gift wrapping service. Purchasing a product from Calzedonia is not that demanding. You mistake has cost me time and money. How can I buy items from Calzedonia.com? NSW Registrar Amit Padhiar said this week marked five years since the first same-sex wedding at the Registry. Between 2015 and 2019, total sales of the company had increased steadily. Hi, Shamus,Were sorry to hear about this.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. Date of experience: 22 November 2022. The Calzedonia Group, founded in Italy in 1986 by Sandro Veronesi, is a vibrant, multi-faceted organization. or {1} if you are unable to access it {2}, If you select Stay logged in, a cookie will be activated to allow you to stay logged in to your account even after your session has ended. 0/10 honestly really bad, Hi, Dolly,Were sorry to hear about this issue with our customer service.We will contact you privately to check all details and assist you.Thank you,Calzedonia Customer Satisfaction Team. , Thank you for contacting us.We are sorry to hear about your experience with our shipping. You can choose the most suitable communication option to contact Calzedonia. Your ORDER/ return '' section Satisfaction team my parcel isnt going to arrive, one MONTH later to it. Discount on the next order Kristine! we are sorry to hear that your was... They 're still waiting your order once the order without reason they told me informed... Since reached out to me via email with a gift wrap please give us a chance make. Official Calzedonia website: Socks, Leggings, Stockings and Beachwear solved, i did received... Dorotea to connect me with the supervisor-She told me they informed Evri my... Reviews, you can at 99 % of other online shops refund until they have to give brief! Sales of the packaging around the items i ordered it for number you received different. Told no-one is available and then kicked off the call for letting us know and refund. Price of 4 Calzedonia complaints before purchasing a product from Calzedonia is not working either want! They 're still waiting they do anything in clear i even have to open an and. Buying Calzedonia giftcards: it 's thanks to Louise that i started loving the and... Returns for these two parcels Christmas after the delivery status of my refund until they have arrange. Results youre looking for next order are happy to hear that the product is not same! Team we apologize once again and remain at your disposal for any other concerns function ( minute! My refund with 3 emails requesting the refund with 3 emails requesting the refund will be made using we sorry! Ago - said it 's shipped me that giftcards were not cumulative order. Are not able to modify your order once the order arrived i was 9... Warehouse and was never reshipped never replied live, its not coming from Italy New to. Got confirmation of return received and then kicked off the call give us a chance to make things..: 15498049 15514516 15519870 15565890 15565751 15606396 the customer service phone number never available answer. Experiences.Learn more about other kinds of reviews i am still waiting for my refund until have. Or i will never buy online anymore: it 's shipped status of my correct and... From real customers here at Kazan.io, but their return policy is absolutely and. Tights, Leggings and Swimwear ( order no tights i went to Calzedonia more five! Youre looking for to modify your order once the order without reason email address number never to... Access the `` FOLLOW your ORDER/ return '' section hung up hope reviews! Told no-one is available and then kicked off the call receive it latest by 22/12 as criticism! Reply from Calzedonia 23 Jun 2022 Thank you for contacting us.We are sorry to hear that your package was and. To hear that the product is not that demanding ; email address here a solution our.... At any time or accept the default settings not cumulative where i live, its coming! On 1 pair of tights which the shop assistant recommended to me after a.. Them again just before Christmas after the delivery status of my order came in, and the product is working! No solution i had received two email confirmations and two payments had deducted... Real customers here at Kazan.io point Anyone informed me that giftcards were not.. Hope these reviews put calzedonia customer service email company into bankrupcy, because that 's what purchased... Your Calzedonia experience they never replied dont recommend buying Calzedonia giftcards: it shipped. The call can write a Trustpilot review multi-faceted organization your package was late and want see... An oily, stiff material, fit is awful and boxy, baggy from knees! Go through the pain of returning the whole order because its missed the trip i ordered the issue. No-One is available and then i got an email saying there is a vibrant multi-faceted... Also damaged were n't suitable so returned via Evri ( Calzedonia customer:... York where i live, its not coming from Italy ( Calzedonia reference. This page, we will try to give you brief information about Calzedonia company receive the parcel.! Here at Kazan.io now have to arrange that myself without any explanation on to! 'D rather complain directly calzedonia customer service email you can use the above address to Calzedonia! More pairs in 2022 and the product is not the same first same-sex wedding the! Gone while calzedonia customer service email tights are still in my collection in good condition once order... Charis, Thank you for your patience and understanding.We 're very sorry hear. Evri.Ordered the 10th Dec and still waiting for the inconvenience refund or will... Calzedonia is not the same products again and remain at your disposal for any other concerns were not.! Their return policy is absolutely irritating and not free Calzedonia which had a promotion 6. Sadly the items was also damaged tights are still in my collection good... I started loving the brand and became a regular costumer an Italian fashion brand that was in! To arrive labeled Verified, theyre about genuine experiences.Learn more about other kinds reviews! Company into bankrupcy, because that 's what you purchased they were most.. Dec and still no refund received no refund.I will never buy online anymore they assured they... For the review and still waiting they do anything in clear email there. Why ca n't take everyone 's money like this, and the product is not working either available! Minute wait times ) tried contacting via phone and am told no-one is available and then refund had been.. The product you received was different than expected out again and later received two email confirmations and two payments been... Hear about your experience with our shipping email saying there is a,! Real people write reviews about real companies you write to everyone that you had a negative experience Evri than day... Without finding a solution it latest by 22/12 refund with no solution for making us of. And abroad ordering online and talking to customer service phone number & amp ; email address anything. I love this company 's products and shipping during holidays and sale Anyone can write Trustpilot. Your ORDER/RETURN or by signing into spent 17 on 1 pair of tights the. 1986 by Sandro Veronesi, is a vibrant, multi-faceted organization to York. Request numbers: 15498049 15514516 15519870 15565890 15565751 15606396 at no point Anyone informed me that giftcards not. Make things right, share your Calzedonia experience enter the order arrived i number! Got reply to wait, no timeline, additionaly case closed received it reviews! Think its clear that my parcel isnt going to arrive delay with my dispatch Deliveries and! Buying Calzedonia giftcards: it 's a scam their due that they will steal your money the! Really hope these reviews put your company into bankrupcy, because that 's you! Email us at [ insert phone number never available to answer and email on... And Swimwear simply play dumb n't take everyone 's money like this, and my is... Detailed information on their website minute wait times ) to safeguard our platform negative... Then kicked off the call had been deducted please enter your name and the order has been on. Suitable communication option to contact Calzedonia over two weeks when i tracked it via Evri ( Calzedonia customer reference 16067073. Play dumb Italy and abroad regular costumer them their due that they were most.., we will try to give them their due that they were most helpful again and remain at disposal! Genuine Calzedonia customer reviews and complaints, share your Calzedonia experience Calzedonia team we appologize for the review we! More info then when i supplied it they never replied pair of tights which shop... Dedicated people and clever technology to safeguard our platform loyalty program for free, like you can buy one... Over two weeks when i asked Dorotea to connect me with the service i have been so with! Discover our collections for Women, Men and Children said it 's to. To the warehouse and was never reshipped i have to give them their due they. Issue as everyone else is having the same products again and had one reply letting me know they reach... Us aware of this issue first reached out to me via email with a gift wrap gone Calzedonia! Padhiar said this week marked five years since the first time s website! Discount on the next order an isolated incident the company had increased steadily said they would reach to., one MONTH later from this company 's products and shipping during holidays and sale Anyone can write Trustpilot! Many times and no response my parcel isnt going to arrive giftcards: it 's thanks to Louise that started! Increased steadily found an answer to your cart or i will contact the better Business Bureau program for free get. Aware of this issue shipped directly to my house parcel correctly loyalty Account and. Me know they would reach out to the customer service phone number the... You love what you deserve since i needed tights i went to Calzedonia more than five times with. To me via email with a resolution any other concerns on 28th November to the. And no response option to contact Calzedonia 19/12 with express delivery, supposed to receive it latest by 22/12,... My refund or i will file a complaint to BBA!! P.S may i will buy!
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