This is the version of our website addressed to speakers of English in the United States. Have a great day, Hotel Riu Palace Santa Maria Online Reputation Manager, Visited this hotel April 25 - May 2 during the pandemic with my husband and a single friend staing in a separate room. The hotel has 1001 comfortably furnished rooms with free Wi-Fi and offers many amenities. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. We are committed to provide excellent services to our guests, so we are surprised to hear your comments about the service of some of the staff members. more. Hotel Riu Palace Santa Maria: Lovely relaxing stay - Read 1,290 reviews, view 2,171 traveller photos, and find great deals for Hotel Riu Palace Santa Maria at Tripadvisor. The All Inclusive 24h Hotel Riu Palace Santa Maria will open its doors in February 2021 and is situated on an idyllic white sand beach on the island of Sal. It was our first time in Cape Verde and in Sal Island and it was really amazing. Thank you , Dear Wendy, Thank you for taking the time to share your experience at our newly opened hotel through this review. Hotel Riu Palace Santa Maria, Santa Maria: Se 1.316 anmeldelser fra rejsende, 2.198 billeder og gode tilbud vedr. However they have either REALLY picked up hygiene or the hygiene problem actually lies with the people visiting the hotel. Im not sure its a proper 5* but its definitely up there and got to be one of the best if not the best in my limited experience. SwimUp rooms very nice and big enough. you to buy trinkets etc.Very pleasant mind you. Please see our partners for more details. Hotel Riu Palace Santa Maria, Santa Maria: Bekijk 1.316 beoordelingen, 2.198 foto's en aanbiedingen voor Hotel Riu Palace Santa Maria, gewaardeerd als nr.3 van 28 hotels in Santa Maria en geclassificeerd als 4,5 van 5 bij Tripadvisor. Due to covid, many of the restaurants and pools were closed. Previous reviews really did seem concerning hygiene issues etc. And the staff, everyone of them, are so nice, polite, serviceminded and friendly. At RIU we apply strict cleaning and disinfection protocols, but the other 50% of measures come from the guests. Claim your listing for free to respond to reviews, update your profile and much more. Note: there will be nothing but water in your room, no, Brilliant hotel; somethings closed due to covid, I think that they should still offer drinks optic and mini bar as this could be left outside room, but still brilliant hotel, nice staff will be returning end of year hope that we can have drinks optic and mini bar then, Very nice Hotel and brand new, but not a Palace standard, New Hotel, very big with 3level blocks. Room types may vary. For the party people. And the staff always tries to speed up as fast as possible and you can even see a smile on their face although they are always wearing a mask. Pool-like everywhere. Non of us were ill and we ate everything. Do go to the white party and neon party, the entertainment team We visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight. People are very nice and we can't wait to come back to this place another time. On our website, and anywhere you can book our hotel we do indicate that in order to meet each countrys hygiene requirements, there may be some changes to each hotels services or facilities and amenities that differ from what is described. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Tripadvisor performs checks on reviews. Hotel Riu Palace Santa Maria, Santa Maria: 1,312 Hotel Reviews, 2,198 traveller photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Do go to the white party and neon party, the entertainment teamWe visited Santa Maria for our honeymoon from 22/11/2022 to 06/12/2022 for a fortnight.The hotel is spotlessly clean, the staff work so hard and was all very pleasant. We travelled with a toddler and found it very child friendly. We regret that we were not able to provide you with walled bottleholders and minibar in your room due to the currently implemented safety measures. 5 outdoor pools, 1 indoor pool, 1children's pool and the Splash Water World water park. This is the version of our website addressed to speakers of English in Canada. Reception did phone the room several days later but we were still being ill. We were given a list of foods to eat and avoid from the clinic. Restaurant-only one in use. Is Hotel Riu Palace Santa Maria accessible? There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. The beach was beautiful, saw the odd dog but no poo. Which room amenities are available at Hotel Riu Palace Santa Maria? Hotel was lovely and clean, lots of pools and sun beds to chose from so no early mornings required. What can I say about this hotel only one thing Fabulous.we were worried after all the negative comments on reviews but forget them this hotel is a dream.What ever problems it might have had it hasn't now.The cleanliness is outstanding every where in the hotel,the staff are magnificent helpful,friendly,can't do enough for you.I can promise you this review is genuine by a couple of pensioners who have had the best anniversary break ever,we will be definitely coming back again,after we've saved up.I must just mention Albertina she is the best coffee maker on Sal. Hotel Riu Palace Santa Maria 5*, -: . Respectfully, Hotel Riu Palace Santa Maria Online Reputation Manager, Hotels near Atlantic Star Nautical Center, Hotels near (SID) Amilcar Cabral Intl Airport. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: Mir 1,310 opiniones y 2,186 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, puntuado en el puesto n.3 de 28 hoteles en SANTA MARA. Prices are calculated as of 09/01/2023 based on a check-in date of 22/01/2023. Still enjoyable though!Hotel location was great and the beach was also great. Claim your listing for free to respond to reviews, update your profile and much more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Next door at the Rui hotel just outside on the beach you can watch Turtles hatching, this is amazing and starts at 4:30 daily.Also the TUI catamaran trip (adults only) this was a great afternoon, where you can also experience flying fish, as well as a lot of singing and dancing. We very much appreciate you being our guest and it is nice to hear you enjoyed the hotels location and nice design and the beach area, however, we are truly concerned to read about your disappointing experience during the visit and we are very sorry we did not live up to the standards that you expected from us. Restaurant-only one in use. If I was being super picky the restaurant does get busy at tea time so we did try and eat at the restaurants when we could just because I dont love crowds. HOTEL RIU PALACE SANTA MARIA, SANTA MARA: 10 comentarios y 2.198 fotos de viajeros sobre el HOTEL RIU PALACE SANTA MARIA, clasificado en el puesto n3 de hoteles en SANTA MARA. It was 17% rooms in used. Check in was quick and easy, we were given a drink on arrival and luggage was taken to our room for us. Visit shark island, its a short trip and some people do get taxis, we booked it through TUI. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. Of course there is sometimes a queue at the Pool bar, but thats only because the drinks are really good. The location is ideal due to its proximity to Santa Maria (2 km)and airport (16 km). Excellent hotel in a fabulous location. The pools are clean and heated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are also saddened to read you were not satisfied with the entertainment program. The minibar in the room was a brilliant. Review collected in partnership with riu.com, There are more places to choose from in the, Cabocan Lote E 2, Santa Maria, Ilha do Sal 4111 Cape Verde, Lock in the lowest price from these sites. Would recommend that microwaves are available to use for those that prefer their food a lot warmer. It was 17% rooms in used. Receptionist advise to buy beverages outside and store in the fridge :-/ The beach is of course nice, but compared ro the previous RIU Palace, not comparable as way to windy and very unconveniant. Please see our partners for more details. So you decide to escape to your terrasse and have a minibar beverage, No as the minifridge is empty, so are the walled bottleholders=not a palace standard. Book Hotel Riu Palace Santa Maria, Santa Maria on Tripadvisor: See 1,316 traveller reviews, 2,198 candid photos, and great deals for Hotel Riu Palace Santa Maria, ranked #3 of 28 hotels in Santa Maria and rated 4.5 of 5 at Tripadvisor. Personally I believe its the latter! All in all, I wouldnt say were REALLY happy with our choice of hotels and we would probably go there again but not with TUI. We remain with warm regards, Hotel Riu Palace Santa Maria Online Reputation Manager, The palace on sal lived up to all expectations. Top room amenities include a minibar, air conditioning, and a walk-in shower. We appreciate the time you took to share your concerns, and it is our hope that you will give us another opportunity to better serve you in the future. Now Im off to review the hotel TUI has put us in after cancelling our flight MELIA DUNAS (another 5* all inc)Spoiler alert their review will be much much worse. Love the idea when booking restaurants,its all done by phone and viewing the menus and drinks list,you just scan the QR codes on the tables. 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