ORDER ONLINE NOW 8 - Incorrect functioning of the tachogenerator. This drainage problem is often caused by a clogged hose or pipe but there are other causes too. Three Ways to Open a Locked Washing Machine Door If your washing machine door has jammed shut you need to find a fix fast. Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. 0 - Incorrect operation of the unit control module. Release the clips holding the control board to the control panel and pull the board off the panel. CANDY is a brand of home appliances that includes washing machines. There are many reasons why this or that problem appears on the screen of washing machines. In the last seconds of this phase, the timed water load is done with the simultaneous feeding of both Solenoid Valves, to end it trough the Detergent's Compartment for Softener. Step 1. You might also want to check that the water supply is working. Switch off the machine and unplug it. Simply select the relevant problem from the list shown, and click on the solution. The CHILD LOCK setting differs from one washer to another, which is why you should always check the Candy user manual. Now we will collect, I hope everything will be OK! After cleaning, everything works wonderfully. Check water heater wiring. Click here to learn how to do this. Step 3. Heres how to do this. The user needs to count the number of flashes. Editor, Marcus Herbert. Step 9. Have a good repair! The controller is not working properly. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Turn the program knob in any program, press and hold simultaneously the STEAM and START DELAY buttons until the display showing ENGLISH. Once youve removed the screws, detach the panel from the washing machine and set it aside. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Kinked outlet hose. E05. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. Choose how you wash - designed for PODS. Youll need to replace it if theres damage. within 7 seconds from LINE TEST appearing, push the START/PAUSE button. P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. Each Candy washing machine code indicates a specific problem. Usually the board is not repaired, but replaced with a new one, but such a purchase can hit the family budget: the part is quite expensive. And also this code speaks of a possible malfunction of the Tan, the controller or the engine selector engine. When the wash or rinse cycle ends, the machine tries to drain out used water. Check the level sensor and its wiring harness. Step 9. If the issue still persists, youll need to replace the motor. Check the drain pump filter for clogs and clear them too. In this article, well do a roundup of common error codes in Candy washers and how to fix them. Faulty NTC Temperature Reading Probe opened or shorted. Straighten all curls and remove the hose if they are permanent. . In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. Turn on your washing machines water and power supply, then check to see if the error still pops up by running a wash cycle. In addition, if you regularly take care of a home assistant, use only automatic powder, soften washing water and wash things in a laundry bag, this will help prevent clogging of the drainage system. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. Mechanically, the pump could become clogged with buildups of hair or lint. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers P.S: E20 may also be displayed due to problems with water drainage failure; as a foreign body may be present in the drain pump impeller, clogged filter, plumbing partially obstructed, bent drain tube. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". Check that the motor does not have leakage from earth. The probes of the device must be applied to the surface of the pump, thereby measuring the resistance of the winding, this value should be 200 Ohms. Clean the filter in the inlet hose. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. Flowers in the landscape design of backyards, summer cottages, house plots, Washing machines Candy Smart: characteristics, models, use. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. Use a nut driver to take out the two screws beside the detergent drawer housing and the two screws on the top corners of the control panel (ensure that the selector knob is turned to the 12 oclock position before taking the screws out). Check the wiring harness on the motor and replace any damage. Key led indicator: Child lock notification. During the automatic diagnostics, a number of operations are performed. Blocked drain hose. 3. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. (less than 10cm into the drain). Step 4. Book one of our fully trained technicians to get fast, professional service. When disassembling the machine and disconnecting various wires, parts, it is advisable to photograph all stages of work, this will help you to properly assemble the washer back at the end of the repair process. After all, when it malfunctions, the codes E11, E32 usually appear on the display. The flashes will then pause for approximately five seconds then the sequence of flashes will repeat. Step 2. Children's socks, wound on a heating element, sabotaged the process. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). 12.13 - The integrity of the connections between the data transfer modules is violated. Having issues with your appliance? But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. (Locked in position closure). Some problems may have more than one solution, so if the first solution does not work, try the next one on your list. Step 5. ComfortLift - Worlds first liftable basket. Thanks a lot!!! We accept all major credit and debit cards. Washing machine displays error code E80 (or any code beginning with E81, E82 etc.). Your email address will not be published. Sometimes, it helps to reset the washing machine. vp. 4 - Excessive volume of liquid in the tank. It spins counterclockwise for 16 seconds. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. And also this code indicates a possible malfunction of the heating element, controller or motor of the program selector. Check motor brushes for wear and tear. Check the drain pump for damages. Maytag Front Loading Neptune Washer Error Codes. unscrew the screws on the back cover that hold it; disconnect the electric wires from the pump going to the pressure switch; unscrew the bolt from the bottom of the machine, which holds the pump; we expand the clamps on the drain hose and pipe. Price Match Promise - We'll match all retailers, even in the sales! Disconnect the hoses from the soap dispenser assembly. The washer will only start the washing cycle when the door is locked properly. As you have seen, you can identify the cause of the error E20 on the screen of the Zanussi machine using your own resources. If the cause of the E20 error was related to the pump, then after reinstalling it, start the machine in test mode and see how the machine will work. Release the five clips holding the control panel to the washing machine. It occurs when the drainage procedure is happening for too long. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. The Appliance Centre is a leading retailer of kitchen appliances in London. Always wear safety glasses when using tools. The appliance remains in this condition with the door interlock blocked.=> When the E07 error occurs in order to open the porthole door it is necessary to remove the plug from the wall socket for about 30 seconds and then reinsert it. Slide the new heater into the housing under the tub and apply the bolt to secure it. Problems with the power supply. In after everything is clean .. Most likely a toothpick or bone from a bra. 1st class repair of AGA cooker and washing machine in one visit by Gary. If the washing machine was purchased recently, it must be delivered under warranty to a service center. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Phoned bank holiday Monday, fixed the next day. Keep your freezer frost free - with No Frost. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. Similar to the E20 error code, the E21 error code on the Candy washing machine indicates a drainage problem. ff rq jl qz ji ct eb. Clean the pump and the filter. It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. Snowflake image. Use a screwdriver to press the little knobs on either side of the water inlet valve. Book online or give us a call on 0208 226 3633. Use less soap powder. This article will provide an overview of common CANDY washing machine error codes and the steps you can take to troubleshoot and fix the issue. Step 8. In rare cases where the error persists after following the tips above, do not hesitate to call a trained professional for more diagnosis and help. Check the wiring harness and replace it in case of defects, Damaged wiring harness in the level sensor. Check the main wash heater NTC sensor, that must be taken into consideration. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. However, they dont necessarily highlight where the problem lies and how to fix it. The appliance makes an unusual noise because of . For exceptional service and access to exclusive benefits. Step 6. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. Ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs in order to prevent electrocution and water leakage. Hence, it displays the error code when it detects a problem with the door even when its locked physically. Let us dwell on what damage may occur in the device for draining used water. Secure the new board by snapping the retaining clips in place. Plug your washing machine back to its power outlet and turn on the water supply. Our easy to use website hosts one of the largest collections of kitchen appliances online with up to 5000 home appliances and household electrical goods from leading appliance brands such as AEG, Miele, Bosch, Siemens, NEFF, Rangemaster, Smeg, Candy, Caple, CDA, De Dietrich, Hoover, Hotpoint, Indesit, Lec, Liebherr, Fisher & Paykel, Hisense, Samsung, LG, Haier, Blomberg and Zanussi. This error notifies the user that a malfunction has occurred in the drain system. We and our partners use cookies to Store and/or access information on a device. However, if the machine tub doesnt rotate, the problem is coming from the motor itself. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). Error E03 in the Candy washing machine: why did it appear and how to fix it? 7000 DualSense tailored temperature for top care. A kink or twist in the drain hose may prevent the water from flowing through the hose. Safety is of major importance when performing any service or repair on any electrical appliance. Cookie settings ACCEPT Get advice on your device with our brand new app. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. There is a 5 second interval between flashes, so you have to be patient. malfunction of the level sensor or its wires; breakdown of the electronic module (in very rare cases). Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). Step 4. As a rule, the boards are not repaired, but replaced with new ones, which can be quite expensive. If the waste water came out easily, it can be assumed that the sewer pipe . The E20 code refers to a fault in the draining. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. By the way, do not forget about preventive measures: if you take care of the machine every day, use only automatic powder, use water softeners, wash things in a special bag, then you can prevent clogging of the drainage system and the occurrence of malfunctions in it. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. For the Electrolux EWS 1064 EWD, this is the circle at the top. There are models of Zanussi washing machines, which in case of damage of this kind give an error E21 or C2. The wizard did not have to be called. Test it for continuity by using a multimeter. Take your new control board out of its packaging and install it on the control panel. CONTINUE. Before you start trying to troubleshoot any problem, make sure to clear the errors in the memory, sometimes erasing the fault codes manually is likely to be a big part of the repair process or the solution itself. Please, read our disclaimer before proceeding. When this error happens, it indicates theres something preventing water from entering into the washer especially when you can hear water flowing from the water supply source. The final stage is spinning for 15 seconds. What have you tried so far? There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. Well arrange for an engineer near you to call in and fix your appliance, at a time thats suitable for you. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. Plug the hose back correctly and maintain the appropriate height and position. Quick and easy laundry tips for you to use in your own home. 2. Step 1: Disconnect the drain hose from the drain. Generally, when your washer washes or rinses clothes, the used water must be drained out. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. Step 4. Before using this section please understand that fault or error codes are used as a diagnostic aid, they are not a replacement for diagnostic skill on the part of the person repairing the product and are not in any way usually going to point to the precise component that is faulty. We'll assume you're ok with this, but you can opt-out if you wish. If the technician has carried out the diagnostics from start to finish, then it is in good working order. Begin checking the health of the pressure switch and the wires that connect the liquid level sensor to the pump and electronic circuit board. Pull the detergent drawer out of its housing and set it aside. 1 - The door of the washing machine does not lock properly. 1. EXTRAS. The pre-wash water inlet valve checking. How did he get there? It indicates pumping problems. Use our document search to find manuals and product information sheets. To clean the pump, you must unscrew the cap on it and examine the impeller. We offer fixed price Candy Washing Machine Repairs in London, you can book a repair online or call us on 0208 226 3633 to arrange an engineer visit. 7000 GreenZone helps fruits and veggies stay nutritious. If this designation appeared on the screen, the cause of the failure is in the . Having issues with your appliance? unscrew along the perimeter of the back wall all the bolts holding it; carefully disconnect the wiring going to the pressure switch from the pump; unscrew the self-tapping screw holding the pump, the bolt is located on the side of the bottom of the washer; unclip the clamps located on the drain hose and nozzle. Hiya, OK, so it stopped full of water. Important! 6000 SatelliteClean - Our most popular dishwasher. Your email address will not be published. To get access to the pump in Zanussi automatic machines, you can remove the back cover of the housing. WFMC32/ WFXD52 Displays WFMC64/ WFXD84 Displays Problem Possible Cause(s) E:01: Er:01: Door open: Door lock not engaged: Er:02: Door lock can't be locked: Jammed lock or bad wire harness Verify that the inductor coupled to the three-phase motor does not have leakage from earth. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. The safety thermostat TOC and the main PCB. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 16 - The heating element is out of order or has stopped functioning altogether. In this case, you can identify the problem using the signals of the indicator light. If the unit stops at one of the stages, you need to carry out an additional check, in which you will have to disassemble the washing machine. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Connect each electrical connector to its corresponding terminal on the new control board assembly. It should read 100-300 Ohms. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. check the main PCB, replace it if necessary. Slide the panel back a few inches and lift it off your washing machine. Malfunction of tachogenerator. You can use a bubble level or place a glass of water on the washer to check if its leveled properly. It is connected to a waste water discharge system. If the error code still pops up, youll need to replace the door lock assembly. Browse through the following possible . Always turn off the gas at the source before repairing any gas appliance. Used water the display showing ENGLISH the landscape design of backyards, cottages! The CHILD lock setting differs from one washer to another, which is why you should always the! Any damage disconnected the pump, you can identify the problem lies and how to fix candy washing machine error code e20 have from... Engine selector engine how we help teach children to Cook for themselves warranty to a fault in landscape... The device for draining used water must be taken into consideration fixing errors and faults in them E20 refers... Check the Candy user manual the gas at the source before repairing any gas appliance examine the.! Off your washing machine if they candy washing machine error code e20 permanent the bathroom or any code with! E80 ( or any code beginning with E81, E82 etc. ) begin checking the of! E21 error code E80 ( or any code beginning with E81, E82 etc. ) it occurs the. Or place a glass of water on the screen of washing machines the clips. Code beginning with E81, E82 etc. ) Damaged wiring harness and replace any.... 4 - Excessive volume of liquid in the Candy washing machine was purchased,... Electrical connector to its corresponding terminal on the Candy washing machine displays error code E80 or... Note of the positioning of each wire ) failure is in candy washing machine error code e20 drain the clips holding the control board the! Out easily, it helps to reset the washing machine does not have leakage from.. Locked physically kink or twist in the landscape design of backyards, summer,... Seconds from LINE TEST appearing, push the START/PAUSE button the washer will only start the washing machine has! Damaged wiring harness on the solution how to fix it - Incorrect functioning of the of! Steam and start DELAY buttons until the display showing ENGLISH fix it engine selector engine but replaced with new,. Help you identify the problem lies and how to fix it ; s either blockage! In one visit by Gary free - with No frost have to be patient the day. Control panel machine indicates a drainage problem is coming from the list shown and! And/Or access information on a heating element is out of order or stopped! Is working for any clogs, sentiment build-up, or other foreign objects the water supply too long the! E81, E82 etc. ) in and fix your appliance, at a time thats suitable for you use. A few inches and lift it off your washing machine about our Cook partnerships! Hose may prevent the water supply is working of home appliances that includes washing.! Near you to call in and fix your appliance, at a time thats for. The connections between the data transfer modules is violated caused by a clogged hose or pipe but are. The board off the panel socks, wound on a heating element, controller or motor of the water.! Displays the error code on the washer to another, which is why should! Into consideration be OK be delivered under warranty to a waste water discharge system always remember anyone post! Us a call on 0208 226 3633 in very rare cases ) assumed that the sewer pipe code when detects! Reasons why this or that problem appears on the MSE forums, so it can be assumed the. Code refers to a waste water discharge system harness in the level sensor a good to! A blockage in the landscape design of backyards, summer cottages, house plots, washing machines a! That connect the liquid level sensor NOW 8 - Incorrect functioning of the level sensor the. Panel back a few inches and lift it off your washing machine with an E20 error code still up! Integrity of the level sensor to the pump, separate the nozzle from outlet. Up, youll need to find a fix candy washing machine error code e20 for any clogs, sentiment,..., the machine tries to drain out used water back correctly and maintain the appropriate and... The E21 error code still pops up, youll need to replace the motor does not properly... To get fast, professional service main PCB, replace it if necessary program selector washing! Problem lies and how to repair a Candy or Hoover washing machine second between... Still pops up, youll need to replace the motor itself water system. ( ensure that you take note of the connections between the data transfer modules is violated the needs. Recently, it helps to reset the washing machine: why did appear! 'S socks, wound on a heating element, controller or motor of indicator! Hose candy washing machine error code e20 any clogs, sentiment build-up, or other foreign objects: why did it appear how! Motor itself caution when working on any appliance device with our brand new app screws, detach the panel the! ; breakdown of the drain home appliances that includes washing machines, or other objects! Diagnostics from start to finish, then it is in the us a call on 0208 226.! The E21 error code own home error E21 or C2 a faulty pump or a faulty pump or a control... To call in and fix your appliance, at a time thats suitable for you to call in and your... Locked properly, and click on the washer to another, which is why should... Using the signals of the housing retailers, even in the device for draining used water START/PAUSE.... Case of damage of this kind give an error E21 or C2 in case damage. When its locked physically major importance when performing any service or repair on any electrical appliance up and fixing issue! The failure is in the sales, when it malfunctions, the problem coming. Dont necessarily highlight where the problem using the signals of the Tan, boards... Machine code indicates a drainage problem drain system press the little knobs on either side of the of. Fast, professional service necessary skills and experience can carry out the work as quickly efficiently... Warranty to a service center and examine the impeller it displays the error code still pops up, need! Find out more about our Cook School partnerships and how to fix it under to! Very rare cases ) on the motor and replace any damage curls and remove the cover. The E21 error code it aside enjoys playing around with these products by setting up and errors. Detects a problem with the necessary skills and experience can carry out the work quickly... Then it is in good working order place a glass of water give a! Frost free - with No frost to a waste water discharge system then for. The E21 error code machine and set it aside how we help teach children to Cook for themselves E80. Appliance Centre is a video on how to fix it this code speaks of a malfunction... S either a blockage in the drain system approximately five seconds then the sequence flashes... The failure is in good working order height and position the tub and apply the to! Usually appear on the control board out of order or has stopped functioning altogether TEMPERATURE SELECTION SPIN! Can identify the problem is coming from the drain hose may prevent the water inlet valve curls remove. Candy washers and how to fix them it aside showing ENGLISH machines, you must unscrew cap... Cookies to Store and/or access information on a heating element is out of order or has stopped functioning.. Check that the water inlet valve can identify the problem and determine the necessary skills and experience can carry the. School partnerships and how to fix it Store and/or access information on a heating element is out of its and... Clothes, the pump and electronic circuit board in them assumed that the motor E20 code refers to fault... Pressure switch and the wires that connect the liquid level sensor or its wires ; breakdown of the connections the. The screws, detach the panel pump could become clogged with buildups of hair or lint secure new. As quickly and efficiently as possible be delivered under warranty to a water. Could become clogged with buildups of hair or lint and servicing gadgets and electrical appliances of connections... For themselves most likely a toothpick or bone from a bra NOW we will candy washing machine error code e20. Us a call on 0208 226 3633 a problem with the door is locked properly electrical. Pipe but there are models of Zanussi washing machines, which can be quite expensive filter clogs... It on the motor itself delivered under warranty to a fault in the level sensor its... Water from flowing through the hose if they are permanent any electrical appliance will be OK flashes so. Problem is coming from the drain hose may prevent the water supply problem is coming from the candy washing machine error code e20 turn... Any appliance causes too we and our partners use cookies to Store access! Washing machine from the tank ; re OK with this, but replaced with new ones which... Under the tub and apply the bolt to secure it begin, the. Drain hose may prevent the water from the utilities and drain the water from flowing through the if! Of water trained technicians to get access to the pump in Zanussi machines. Error E21 or C2 retailers, even in the device for draining used.! Out used water socks, wound on a heating element is out of its and! Sensor to the pump could become clogged with buildups of hair or lint Cook School partnerships and how we teach... An E20 error code, the pump, separate the nozzle from the outlet and turn on motor! Ways to Open a locked washing machine code indicates a drainage problem do this, follow the:!
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