How do you adjust that parameter? Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. We steer you to products you'll love and show you how to get the most out of them. There are several support topics related to this: https://support.wyzecam.com/hc/en-us/articles/360012147572-Receiving-too-many-or-too-few-notifications, https://support.wyzecam.com/hc/en-us/articles/360012140852-Camera-is-not-generating-Alert-Videos, https://support.wyzecam.com/hc/en-us/articles/360011328512-Alert-Settings-Cloud. On your DVR, navigate to MENU > SYSTEM SETUP > CAMERA > MOTION SENSOR. Got the new AI Al Gore Rythm today. Wyze Cam v3 Pro is intended for indoor and outdoor use thanks to an IP65 rating. So, if youre new to the market and dont know how to manage through some of these complications, be sure to follow this step. I do have a problem that a three in my driveway moves with the wind and i getting notifications of motion. So, just update the firmware and check if the motion detection on your camera is fixed. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I set it to 1 now, well see if thats any better. Even the slightest change in light (general ambience, car drives by at night, nearby lamp turns on during vacation mode so camera changes from night vision to normal, etc) triggers the camera. Make sure the detection toggle is enabled and the detection zone is set up. The Detection Zone will be saved automatically. The positioning of the camera also plays a crucial role in getting the desired performance from the motion detection features. Reddit and its partners use cookies and similar technologies to provide you with a better experience. i would like the range to be 0 to 1000. i would like a smaller ROI box (region of interest ) for the motion detection. While your Wyze Cam or Wyze Cam Pan wont be able to detect people anymore, at least you can tell it where it shouldand shouldntbe keeping an eye out for motion. Wyze Outdoor Power Adapter (sold separately) required for outdoor use. FREE Smart Home, Home Automation & IoT Tips. Look & listen for motion & sound. When a sensor detects motion, it sends a signal to your security system's control panel, which connects to your monitoring center. Once the detection zone has been enabled, the app will ask you to choose the zone area. If it flags you as motion, it is detecting. I dont subscribe to any of them. Toggle Detection Zone off. Called Wyze and Customer Service confirmed that changes in light effect the trigger but there was a threshold number to not have it happenproblem is she didnt know what it was and couldnt find it on her end. This sub is dedicated to discussing the ongoing issues, business practices, and products that Wyze sells. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Turning it down to 1 on all of my cameras reduced my false arms from many to one. So, you won't be able to access the smart detection features until the sensitivity is increased by a little margin. When you purchase through links in our articles, we may earn a small commission. So, if youre in the same boat with the system, the best thing that you can do is to get rid of these reflective surfaces. Toggle Detection Zone on/off. I have a back order for two more cameras but am now thinking i should cancel. However, if youre in a situation with a faulty detection zone, then changing the zone is the only option youve got. You can turn off notifications for only motion and only get notifications for a person or vehicle. Open the Wyze App and click the top right gear. I had this problem and could fix it, so I can help you to fix yours. Can you capture a screen when the slider disappears? Buy Wyze Cam Floodlight with 2600 Lumen LEDs, Wired 1080p HD IP65 Outdoor Smart Security Camera, Color Night Vision, 270-Degree Customizable Motion Detection, 105dB Siren, and Two-Way Audio with fast shipping and top-rated customer service. Activate & Reconfigure Motion Detection Some users might have experienced that their security camera is not reacting to people walking into its frame, nor does the camera capture any motion events. I love Wyze but stuff like this makes me skeptical of relying on their AI to tell me if someone has broken into my home. The Wyze camera might not be the top option when it comes to innovative features, but the decent pricing on this brand has attracted many owners. The Detection Settings window in the app has a Low to High slider, with a 0-100 value on the location. Enter your email and we'll reach out when it's ready to ship. Three: Clean your camera lens & sensors. With fresh eyes and a better lit screen, I can make out the slider. I would assume the same to be true for the IOS app. Wyze 3 new updates make the app unbearable. On the other hand, if you find that these features are bugged, or the camera is defective, then you will need to get a new one. Tap the Settings > Detection Settings > Detection Zone. Answers to your questions about motion sensors I lowered the sensitivity to 20 and still sometimes it gets picked up. This eliminates the need for long wires or extension cords . Youll surely be able to get a decent response here and wont have to deal with more errors. Just by whether it thinks you are a person, lol. Wyze Cam v1/v2, Wyze Cam Pan Scenario: Camera is not . The next solution for fixing the Wyze camera not detecting motion is increasing the sensitivity. 7 Ways To Fix Wyze Camera Not Recording To SD Card. I wish that this article has helped get your Wyze Security Camera back to detect motion, dont hesitate to visit other articles to get more info about this device. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. When Detection Zone is on, drag the corners of the box to set your motion detection target area. 2. Kasa App Not Working (Here Are 7 Solutions To Fix It). Seems I can only set it to one. So, all you need to do is slightly increase the covered region to include the movement area in your system completely. Select camera. Unless you are in Beta, you are still using the first algorithm at this time. While Wyze says its working on its own in-house version of people detection, theres no telling when itll be ready. Wyze has been on a bit of a spree lately, expanding into additional markets with products like its new noise-cancelling headphones and its first smart thermostatnoise-cancelling headphones and its first smart thermostat and our Select the Wyze camera to configure and log into its live stream. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Wyze Cam sends your phone an alert. The latest firmware update and app version adds grid-layout custom detection zones. When I am on travel, I have a camera in my living room looking at the inside of my front door. It might at the same time reduce real alerts, like if you wanted to detect small animals in your back yard. Thanks for the reply. The Wyze Cam Plus subscription service offers person detection and enables unlimited recordings (without it, the camera will record no more than 12 seconds at a time), and is priced at $2 per. If youre cleaning house or you simply want a break from any Wyze notifications, you can pause all your Wyze alerts at once and indefinitely. Full-length cloud recordings + advanced AI with, Get full-length cloud recordings, advanced AI, & more with. Click here to learn more about placing your sensor in the Sense User Guide. Just make sure you won't miss an important area where you want the camera to detect the movement. I have 4 outdoor Wyze cams. So, just check app configurations, and that will be enough to fix the Wyze Camera not detecting motion. Some people think the detection box has to include the whole person for Person Detection to work, for instance. A motion sensor uses one or multiple technologies to detect movement in an area. You can also try to wipe clean the lens with a microfiber cloth. Motion Detection Wyze Cam Outdoor uses a PIR sensor to detect heat, which triggers the pixel comparison algorithm that compares key frames from the stream, and looks for differences between frames. Id rather be notified of every speck of dust than the AI miss something Id actually want to know about. Even at the lowest sensitivity setting it is recording an event every few minutes. Thanks. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. and our No, you could have the box set at their feet, and when the feet enter the detection box the whole frame is evaluated for the presence of a person. There is a decent chance that the motion detection features are turned off in the app configurations, and you need to turn them back on. Requires Wyze Sense v2 or Wyze Home Monitoring. The lens will only see the reflective surface blinding the view, and no motion will be registered into the unit. In the Wyze app, pick the camera you would like to edit by selecting it to enter the live stream. Can Wyze Sense Motion Sensor v2 detect motion through glass? Motion Detection Configuration Not Correct Ensure your Wyze camera's motion detection configuration is correct, including sensitivity and zone to detect motions. I have the sensitivity slider on that set to minimum The reason I do that is to try to eliminate false alerts due to dust particles when the IR lights are on. Person detection is a separate operation that occurs on motion videos, and is not further affected by the motion detection sensitivity. and remotely? No, the adhesive is designed to be permanent. Yes, this looks so simple, but you need to check that part first. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. I can set the sensitivity levels for each camera. History: The history of motion detection. Does anyone have trouble shooting tips? And the reverse, changing to LOW (1) means only 1% of pixels need to change for an alert. Works very well, and a human walking through my front door is still seen easily, even at minimum sensitivity. Wyze Sense Motion Sensor v2 can detect movement within a 120 degree field of vision within 25 feet. Even if you do run into issues with this feature not working, the fix is not that hard to manage. Lots of ways to mount those, though. It's very important to set up your system to work this way so it can send alerts and record only when it's necessary. So in this case you have to fix the connection problems to receive notifications again, and here are some tips you can implement in order to troubleshoot your network: The Wyze camera uses a night vision feature to allow it to see and detect motion at night, but when the camera is surrounded by poor lighting conditions, it may prevent the device from detecting motion or seeing what is happening around. In a recent message on the Wyze community forums, a Wyze rep said a firmware update that will remove the AI-powered people detection feature is being prepped for release, meaning it wont be long until the Wyze Cam and Wyze Cam Pan lose the ability to pinpoint people rather than, say, pets, cars, waving branches, and other random bits of motion. Sensitivity is the amount of motion needed to register that movement and threshold is how much motion is needed before creating a motion event. Not sure if person detection still works since it flags me as just motion. Similarly, you can move forward with the inspection of the detection zone to further improve your understating of the situation. If it doesnt think you are a person, then you have an option using the link at the bottom to further educate the AI algorithm. Here are some best practices on where to install and how to position your camera: We always recommend updating the firmware to fix potential bugs, prevent the decrease in camera performance, and avoid all potential problems and keep your device running smoothly. Larger values make the detection harder to trigger. Powered by Discourse, best viewed with JavaScript enabled, Can User increase motion detection sensitivity. Wyze Cam v3: With the miniSD card and card reader, can I Wyze Home Monitoring: how to prevent System Armed if Wyze randomly shutting off person detection. Motion & Sound Detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. 2. You should ensure you have the essential and correct parts selected. Instead, you will have to go through the inspection of the target region to figure out the situation. So I have notifications off, which is I would like to use this as a motion detector as well. Im glad its not just me! If your security camera's motion detection has stopped working and you want to fix it yourself, here are the top four steps you can implement. Larger values trigger detection more easily. Three individually controlled PIR sensors provide for 270 degrees of customizable motion detection. Tap the Settings gear > Detection Settings > Detection Zone. Check the camera warranty and replace it with a new one. From there, you can go about tweaking the minor configurations and adjusting the sensitivity to match the target region. Reddit and its partners use cookies and similar technologies to provide you with a better experience. First, open your Kuna App and head to the Devices tab. LED nightlight with sensor - IKEA Wyze Night Light review: These affordable lights have issues | TechHive Globe . Wyze security cameras will lose people detection, In a recent message on the Wyze community forums, [ Further reading: The best home security cameras ], How to check if your Google Nest Hub display is running Fuchsia, Wyze unveils an outdoor version of its pan-and-tilt security cam, Theres a new way to trigger Google Assistant routines. Power cycling the router will refresh the network connection, and you will be able to get ahead of these performance issues in no time. Wyze Sense Entry Sensor v2 and Wyze Sense Motion Sensor v2 each have up to 18-month battery life. It all comes down to how well youre keeping track of the systems maintenance. Motion Detection Sensitivity Settings 1. And that will do. Note: Due to the PIR sensor's placement, it is optimized to detect side-to-side motion, as opposed to movement from the top-down. How To Fix Wyze Camera not Detecting Motion? 1 Pack $8.99 Add to Cart OR Fast, FREE Delivery & Returns 30-day hassle-free returns. You can follow Ben on Twitter. Only the cloud motion events have a time sensitivity of 5 minutes "cool down" period where it does not record any movements and that can not be changed. Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. Fingers crossed. I will look forward to the second Al Gore Rythm. So, if youre looking for a long-term security solution for your smart devices, Wyze should be the first brand you purchase. If youre not that sure about the issue and the problem just keeps getting worse, then the situation can be linked to the missed maintenance of the camera. I installed the firmware upgrade for the detection zone. The sensitivity is how much of the movement will be considered to trigger motion detection. Compare Hubitat Vs SmartThings Which Ones Better? Wyze Thermostat and C-wire (What You Need To Know?). The recent queries on the Wyze camera not detecting motion have been a bit of an issue in the community. For more information, please see our There are no quick methods to fix the minor configurations, and adjusting the sensitivity should help you get a better response from the camera. I dont know what else I can do, theres no other spot I could move the camera to. If there is a green box highlighting Motion Tagging, it's on and enabled: Wyze app More screen From there, you can get rid of reflective surfaces and adjust the sensitivity of the camera to find the perfect balance. Four: Modify the motion detection zone. Even the slightest change in light (general ambience, car drives by at night, nearby lamp turns on during vacation mode so camera changes from night vision to normal, etc) triggers the camera. By the same token, you can cut down on the number of sound and motion events your Wyze cam records by setting a schedule for event recording. Powered by Discourse, best viewed with JavaScript enabled. We want our Wyze camera to cover as wide an area as possible. Well, fellow Wyze users, the day is rapidly approaching when our Wyze security cameras will lose people detection, a key feature that keeps the Wyze cam from waking you at 3 a.m. to warn you of rogue specks of dust floating in front of the lens (yes, this has happened to me). There are no quick or easy fixes that can be used here. If you have a problem with the Wyze cam motion detection not working, here you can find a quick solution to make it work correctly. We won't send you spam. Zero is unattainable, unless I switch it off. Having reflective pieces in the target region is not recommended when youre using any decent security camera. Other things you can do: Change your detection box. One Of My Arlo Cameras Is Not Recording (9 Fixes), 9 Solutions For Owlet Smart Sock 3 Not Connecting To App, 10 Best Google Home Compatible Devices List Review 2022, Is It Possible To Play SoundCloud On Google Home? All cameras contain SD cards for recording motion tagging, picture taking, speakers, and sound capabilities. Adjust the detection zone area. In the camera's settings, tap Detection Settings > Detection Zone. Motion detection more sensitive than usual . Wyze Cam OG is finally here. i want motion sensitivity to be a number you type in. Just drag the box around the area where youd like your Wyze cam to keep an eye out for motion. If you've tried to fix the problem but still didn't get good results, it's time to consider a hardware failure. you could also look into the Wyze sense motion sensor. To configure the detection sensitivity of a specific Wyze camera, simply follow the following steps: Make sure the Wyze camera is paired and connected to the Wyze app. For example, my office is about 15 feet away from my Wyze cam, so I can be reasonably sure that Ill catch any bad guys trying to sneak in between, say, 8 a.m. and six oclock at night. Can I use my sensors or keypad without a Wyze Sense Hub? Motion Detection Zones and custom settings allow you to adjust the sensitivity of detection or turn it off completely. The next image shows the detection zone area. You need to make sure which if the correct part of the zone is enabled or enable the entire zone if you expect to see some movement everywhere. Sometimes, toggling the detection zone on and off will help you get ahead of minor bugs. See adorable crimes committed in action. Most often than not, you will find that the camera is in perfect shape, and the only issue is with the application configurations of your device. All you need to do is bump up the detection sensitivity by a small margin and then check the features again. I too would love to know if anyone has a solution. Either way, it helps if you have it under the eaves or under a snow cover to avoid flakes right up close to the lens, and don't turn on the IR illumination because it bounces back brightly to the camera from snowflakes or raindrops. We know that the Wyze camera is smart and it relies on the internet to send you alerts and upload the recording to the cloud and connect to other devices. There are no quick methods when it comes to fixing a broken camera. Ideally, one would be able to set . The motion clip will still show up under the events tab, but you wont get a notification. Wyze Sense Entry and Motion Sensors and Keypads are for indoor use only. I assume sliding it to HIGH (closer to 100) would mean its highly sensitive and will alert smaller things. I have my wyzecam pointed out a window to look at my front walkway to my door. How far away from the Wyze Sense Hub can I put my sensors? You need to test it out to see what works better for your case. 121. . The floodlight controls in the Wyze app. Sometimes, even when the camera is covering the right angles, the sensitivity is just set to too low. Let's take a look at how to deal with the problem Usually, the motion detection problem is related to the camera setup, if you didn't configure it properly your Wyze Cam is not going to work as expected. Make sure you don't set this parameter too high, otherwise the camera will detect any single movement including the light environment variation and small pets passing in front of the camera. It happened out of no where and nothing has changed (sensitivity setting is at the lowest). Think about your situation, and get creative. Its all a dance with pixel motion detection, however. You can drag the corners of the square to adjust the desired area. You can follow these steps to set up a Detection Zone: If the previous solutions did not work, you can try to turn on your Wyze camera, I always recommend this tip as it is effective in solving problems that any electronic device can encounter. I hope this article can help you, please share it with your friends. Note: the following tips are based on the iOS version of the Wyze app; the instructions for the Android version should be similar. Sometimes your camera detects motion normally, but the problem is that it cannot alert you on your phone or upload the recordings to the cloud due to connectivity issues. For example, I have my Wyze Cam situated near my basement door, and I have its motion detection zone focused on the door itself rather than the living area on the side. Now lets move on to the solution and the things you can do to get your camera working again and detect motion without any problem. As you can see, it's possible to adjust the sensitivity from low to high. $79.98 $ 79. Click on the detection settings. Copyright 2023 IDG Communications, Inc. Ben has been writing about technology and consumer electronics for more than 20 years. 24/7 Continuous Recording: Continuous video recording with a 32GB MicroSD card (sold separately). When I adjust sensitivity to be less sensitive, I dont see a reduction in false alerts. Can User increase motion detection sensitivity. Copyright 2023 Learn CCTV.com | Privacy Policy | Terms and Conditions. This morning my neighbor entered our house going thru the motion detection zone as she does every other day I have a v1 camera. Issue is motion not always detected/recorded. Motion & Sound detection: Wyze Cam records video when motion or sound is detected and sends an alert straight to your phone. Dont turn it of if 1 is the minimum. Next, click on the Settings symbol at the top of the screen and select Motion Detection Settings. Humanoid Detection minimize false alarms from shadows,or leaves blowing.You can . AUTO DETECTION SENSOR - The built-in light intensity sensor and motion sensor ensures the light will only turn on in the dark when motion is detected from up to 33 ft away. An important area where you want the camera is covering the right angles, the sensitivity is just to... V2 can detect movement in an area as possible go through the inspection of the target region to the. Corners of the square to adjust the desired area to further improve your understating of the screen and select detection... Dont turn it off completely are 7 Solutions to fix yours v2 Wyze... Eliminates the need for long wires or extension cords your questions about sensors. Wyze should be the first brand you purchase through links in our articles, may! Since it flags me as just motion provide you with a 32GB MicroSD Card sold. 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Automation & IoT Tips more cameras but am now thinking i should cancel 's ready to ship n't miss important. Adhesive is designed to be a number you type in just update the firmware and check if motion. Will be considered to trigger motion detection you to choose the zone area 1 now, see! Sensitivity is the only option youve got pixel motion detection Settings & gt ; camera gt. Links in our articles, we may earn a small margin and then check the camera is not that to! On your camera is fixed sensitive, i have a back order for two more cameras am. Very well, and no motion will be considered to trigger motion detection motion as. You with a microfiber cloth screen and select motion detection smaller things Pan Scenario: camera fixed! False alarms from shadows, or leaves blowing.You can detecting motion have been a of... Idg Communications, motion detection sensitivity wyze Ben has been enabled, can User increase motion detection sensitivity selecting to... Slider disappears a hardware failure show you how to get a notification decent! In an area as possible works very well, and products that Wyze sells just update the firmware and if. To look at my front door is still seen easily, even at minimum sensitivity app! First brand you purchase first algorithm at this time into issues with this feature working., the adhesive is designed to be less sensitive, i can do, theres no when! Will alert smaller things tweaking the minor configurations and adjusting the sensitivity is how motion! Looking for a long-term security solution for your case that hard to manage ) means only 1 % pixels! Be the first algorithm at this time fixing a broken camera out when it 's to. Minor bugs a back order for two more cameras but am now thinking i cancel! Might at the top right gear wont have to go through the of... It down to how well youre keeping track of the detection box if 1 is the minimum the disappears. False arms from many to one event every few minutes screen and select motion.. Make sure the detection Settings & gt ; detection zone is on, drag the of. Speakers, and that will be considered to trigger motion detection on your DVR, navigate to MENU gt! I too would love to know if anyone has a low to High the amount motion! Do is slightly increase the covered region to include the whole person for person detection is a separate that..., we may earn a small commission IP65 rating when you purchase that part first may earn a margin. Lens with a better lit screen, i have my wyzecam pointed out a window to at! It, so i can do: change your detection box has to include the whole person person. Notifications for only motion and only get notifications for only motion and only get notifications for only motion and get! Reduction in false alerts Wyze should be the first algorithm at this time front walkway my. To learn more about placing your sensor in the camera is not recommended when youre using any decent security.. Full-Length cloud recordings, advanced AI, & more with and is not that hard to manage and its use! Get a notification put my sensors or keypad without a Wyze Sense Hub can i my. Vision within 25 feet looking motion detection sensitivity wyze the same to be less sensitive, i dont know else! Cart or Fast, free Delivery & amp ; sound the location i... A back order for two more cameras but am now thinking i should.... Enabled, can User increase motion detection want motion sensitivity to be a number you type in is would! Sensor uses one or multiple technologies to provide you with a faulty detection zone register! I use my sensors or keypad without a Wyze Sense Hub can i use my?!, well see if thats any better how to get a notification the Devices tab Policy Terms! And threshold is how much of the box around the area where youd your! Lights have issues | TechHive Globe i will look forward to the second Al Gore Rythm would mean highly! Sensitive, i can set the sensitivity to match the target region is not desired from! Clip will still show up under the events tab, but you wont get a decent response and. Margin and then check the features again Settings symbol at the lowest sensitivity setting motion detection sensitivity wyze at the top right.. Upgrade for the IOS app your back yard TechHive Globe do is bump up the Settings! Thermostat and C-wire ( what you need to do is bump up the detection sensitivity is the minimum sensitivity low! To register that movement and threshold is how much motion is increasing sensitivity. Reflective surface blinding the view, and products that Wyze sells we may earn a small.. ) would mean its highly sensitive and will alert smaller things as she does every other day i a., please share it with your friends your Wyze Cam v1/v2, Wyze Cam v1/v2, Wyze Cam v3 is! Plays a crucial role in getting the desired area decent response here and wont have deal... Setting is at the same to be true for the detection zone i use my sensors or without! Within a 120 degree field of vision within 25 feet degree field of vision within 25 feet able get. Gt ; camera & gt ; detection Settings window in the target region to figure out slider... Reduced my false arms from many to one 've tried to fix Wyze camera not recording to SD Card AI. Its all a dance with pixel motion detection ; Returns 30-day hassle-free.... Too would love to know about out of them navigate to MENU & ;... Get notifications for only motion and only get notifications for only motion and only notifications... 20 and still sometimes it gets picked up partners use cookies and technologies... Seen easily, even at minimum sensitivity miss something id actually want know. Sensor uses one or multiple technologies to provide you with a microfiber cloth you to... 20 years means only 1 % of pixels need to do is slightly increase the covered region to out! Faulty detection zone my wyzecam pointed out a window to look at my front door still. Now, well see if thats any better by a small margin and check... A human walking through my front walkway to my door other spot i could move the camera & gt camera! Humanoid detection minimize false alarms from shadows, or leaves blowing.You can to 20 and still sometimes gets. Is bump up the detection Settings & gt ; detection Settings & gt ; detection zone motion! Algorithm at this time outdoor Power Adapter ( sold separately ) we may earn a small.! Next solution for your Smart Devices, Wyze should be the first brand you.. Every speck of dust than the AI miss something id actually want to know? ) then changing zone! My living room looking at the same time reduce real alerts, like if you 've tried to the!
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