I cant thank all the staff enough at this clinic. and Clyde must ensure that person-centred care plans are in place Western Infirmary/Gartnavel General Respiratory Medicine Every single member of the team I came across treated us with kindness, compassion, efficiency and respect. Brownlee Centre Gartnavel General Hospital 1053 Great Western Rd Glasgow G12 0YN Tel : 0141 211 1074. or 0141 232 2175 Spent anight inophthalmology ward having hourly antibiotic eye drops. "My mum was admitted to ward 68 via A&E last month. It contains 558 staffed beds and has a broad range of healthcare specialties. Scottish Highlands. We eventually got seen by a fabulous doctor called Damian . Certain nursing staff seem totally unwilling to check notes to update family members. Gartnavel General Hospital - NHSGGC. Tickets cost 1 - 2 and the journey takes 10 min. The midwives were fantastic and very helpful. Every member of staff, clerical and clinical, were warm, friendly and polite. Riverside West End Apartment. It used to house the region Gartnavel General Hospital Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Clyde to address all the areas for improvement. The Young Onset Dementia Service is a health board-wide service for adults aged under the age of 65 years old with a diagnosis of dementia. Latest visiting information. Thank you for taking the time and trouble to provide your very kind feedback. ", "I would just like to praise the staff working in the imaging department. Telephone Number - 0141 452 4535 (office hours) 0141 452 4540 . The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. "I just wanted to say how much I appreciated the care I received yesterday when I attended A&E, "Hi - I was in Ward 10B from 26/10 to 3/11 for a broken ankle. Learning disability services. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. Date of visit: 26 October 2022. Gartnavel General Hospital. Princess Royal Maternity; . ", "I attended RHCG A&E pm Saturday night with my toddler. Have you experienced something like LaraC did, here or elsewhere? Nothing was a bother to them during my surgical appointment and they are a credit to their profession. He had a fabulous bedside manner, was well Informed and just a great guy.". ", "I had fantastic treatment and care from the staff at the Victoria Infirmary Minor Injuries Unit. Gartnavel General Hospital was formerly partnered with the Western Infirmary. Good food, very efficient service. Compare pay for popular roles and read about the team's work-life balance. The breast clinic staff were sofriendly and they did agoodjob! Location: Gartnavel General Hospital, upper ground floor. "I received a chest X-ray from a lady called Kerry who was exceptional this morning. He had a fabulous bedside manner, was well Informed and just a great guy.". Who has Care Opinion told about this story? He and his family have received kind, compassionate and professional care from all staff members. We carried out an unannounced inspection to Gartnavel General "Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. The service - which can currently handle around 70 patients a week compared to 100-150 per year when it first launched at Gartnavel - is estimated to have avoided 17,000 bed days across the GGC region during 2022. I've been annhsggc'er for over 3decades -, Amazing staff and wonderful care during the most challenging oftimes, This hospital was amazing. She made me feel relaxed and talked me through every part of the process. The journey that I and my brother have been on has led to fundamental changes in the way we organise our lives to assist in supporting Mum and whilst very challenging and driven by the stress of observing the poor conditions during the initial phase of treatment, the Gartnavel experience and in particular, Gemma, has restored my faith that the NHS can be great and the people who work in it can make an outstanding experience out of challenging and stressful situations and with meagre resources. This includes people who have developed dementia as a result of Alzheimers, Picks and Huntingdons disease. The information on this page is for informational purposes only, and does not substitute medical advice. The hospital is located next to the Great Western Road, between Hyndland, Anniesland and Kelvindale. I didnt wait too long to see a Dr who was also thorough and reassuring. (Purple), High ", "Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. First ScotRail Service operates a train from Hyndland to Glasgow Queen Street Low Level every 15 minutes. prioritise those areas where improvement is required to meet a "The improvement action plan for this inspection has now As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back. The ward has a remit for providing a rehabilitation service for those experiencing long-term mental health problems and operates on a referral basis. Information for patients and visitors. I want to share our experience when Mum was moved to Ward 3C of Gartnavel General Hospital in Glasgow later in December. To provide additional context, I live in Harrogate and my brother, in Bishopbriggs. questionnaires from 20 patients and 15 family members, carers or Families tell of heartbreak after Glasgow hospital Covid . / 55.88314; -4.31798 Coordinates: 555259N 41905W / 55.88314N 4.31798W / 55.88314; -4.31798. Tickets cost 1 - 2 and the journey takes 20 min. ", "Many thanks to all the doctors' nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. LesleyAnn, Iga and Hayley were exemplary. questionnaires. ", "I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. I had a very pleasant experience. 3 years ago, Ward 3C Gartnavel General Hospital Glasgow - SCN Gemma and DCN Ruth. Consult your healthcare provider! She was discharged to Drumchapel Hospital, where she spent two weeks, after which she was again moved to St Margaret's Hospice in Clydebank, where she is currently. LaraC There are regular trains from Queen Street and Glasgow Central . What to expect, treatment, care, travel, rights and responsibilities. About: The staff all work to provide a high standard of care to our patients, as well as showing compassion and understanding to their families and carers. I didn't catch everyone's names but I would particularly like to mention Mike (hospital porter) and (Audrey - HCA) who along with everyone else were wonderful beyond words. well and also areas for improvement, including the following: This inspection resulted in seven areas of good practice and 10 I was told they forgot then told they didn't know if staff on other shift had done it. During her stay in this ward her confusion became worse and she was treated for a urine infection. Thank you to all .". However, its not the building that makes a good hospital but instead the staff and when it comes to the staff of Gartnavel it is an A star hospital. [13][14] On 30 December 2014, she was transferred to the specialist Ebola treatment centre at the Royal Free Hospital in London for longer-term treatment. Drumchapel Hospital / Elderly Care Hyndland ra ilway station is adjacent to the hospital. 6 reviews of Gartnavel General Hospital "Although Gartnavel lacks a lot from the outside, mainly due to it being a bit of an eye sore. Cuthbertson House is an acute admission/assessment ward for people whose mental illness has been caused by a brain impairment (also known as organic mental illness). "I received a chest X-ray from a lady called Kerry who was exceptional this morning. Gartnavel Royal Hospital is a mental health facility based in the west end of Glasgow, Scotland. Wards and Services at the Beatson WoSCC. Know who to turn to. "I would like to thank all staff in MDBU ward, they were all so polite and helpful. Within NHS Greater Glasgow and Clyde there is an emphasis on ensuring equal access to all NHS services. ward 4C (geriatric orthopaedic rehabilitation unit) ward 5C (medicine for the elderly/rehabilitation), and; ward 8C (medicine for the elderly/rehabilitation). Gartnavel General Hospital, Glasgow. We reviewed all 16 This ward is headed by Gemma and deputised by Ruth. The surgeon is so good at his job, his bedside . NB. Maternity hospitals and units. Mental health. "Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. Tell us what was good and what could be improved, say thanks or call for change We cannot thank you enough. Queen Elizabeth University Hospital, Glasgow, Renfrewshire Community Adult Mental Health, Princess Royal Maternity, Glasgow Royal Infirmary, Vale of Leven Hospital, West Dunbartonshire, Ward 2C Geriatric Orthopaedic Rehabilitation Unit (GORU), Ward 6A Geriatric Orthopaedic Rehabilitation Unit (GORU). This ensured that annual health checks were carried out, along with . Hospitals. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Call: 0141 452 2620. We cannot thank you enough. RM2J0JXY0 - Fire at Gartnavel Royal General Hospital, Glasgow, July 1982.An evacuation took place after bags of dirty linen valued at 4000 burst into flames. He had a fabulous bedside manner, was well Informed and just a great guy. Hospital-images_GGHospital-images_GG_night 1053 Great Western Road, Glasgow, G12 0YNMain Switchboard:0141 211 3000Getting HereBy CarPublic . ", " Last night my husband came to A&E with a suspected DVT. Mid January after meetings with the teams looking after Mum it was decided nothing more could be done within Gartnavel, however further rehabilitation would help and provide additional time to improve Mums cognition and physical recovery. I cant thank all the staff enough at this clinic. I cannot commend the staff highly enough in this facility. The outings were varied and comprised of clubs and going out with my brother. Hyndland railway station is adjacent to the hospital. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back. Gartnavel General Hospital is a teaching hospital in the West End of Glasgow, Scotland. The most empathetic, caring and respectful staff I have come across in the NHS. She does have dementia but was generally remarkable for her age. Patients who do not have COVID-19 will be Continue reading >Gartnavel General Hospital - Hospital . Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Claythorn House, inpatient learning disability service. Gartnavel General Hospital. Overall, conditions were poor and despite the best efforts of many staff, it is fair to say I lost faith in the care of patients in the NHS during this time. One of these contains scriptures from different religious traditions and prayer-mats. "I would like to thank all staff in MDBU ward, they were all so polite and helpful. It is situated in the Upper Hub in the new building, it is well-signed, wholly accessible and open at all times for anyone to use. Thank God for His goo, My mum has been inward 3Cfor 7weeks now and wehad avery rocky start due toone nurse who weput, Took afriend tothe evening eye clinic and the staff were amazing. 1053 Great Western Road . The hospital is located next to the Great Western Road, between Hyndland, Anniesland and Kelvindale. [4] The hospital was designed by Keppie, Henderson & Partners in association with Thomas Astorga,[5][6] It was initially used to house units from the Western Infirmary that were relocating while the hospital buildings were being demolished and replaced. It really felt as if Gemma was looking after her own Mum and hearing from other relatives in this unit they also appeared to sing the praises of the unit. I fell and sustained an injury to my leg that needed stitches. Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde nearly 2 years ago. An NHS Healthcare Chaplain is always on-call and ward staff can arrange for them to be paged. The ENT doctor was thorough and explained everything perfectly. There are close links formed between Tate House and Shawpark Resource Centre. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service. I questioned why we were not informed by staff on ward and was told the night shift nurse who dealt with it had passed it on to day shift but they failed to pass on. Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS 9 years ago. Mum was looked after very well and informed of the treatment plan every step of the way. . 2 . North West, Glasgow (1.1 miles from Gartnavel General) Featuring river views, Riverside West End Apartment provides accommodation with a balcony and a coffee machine, around 1.2 km from Riverside Museum of Transport and Technology. My mother has been a long term patient in Gartnavel Ward 4C since being transferred from Glasgow Royal Infirmary just before Xmas. We spoke with 28 patients and Unfortunately, my once independent Mum is now staying in Westerton permanently as her cognition has not recovered and her walking needs the assistance of a walking frame etc. He has had care in the Vale, RAH and QEUH Hospital. Your team was wonderful. Show more. I would like to thank everyone who helped me during that time - especially the ward staff and nurses who were very helpful each day and responsive to my needs. physical health, and the more general health and wellbeing of the individual. Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 years ago. About: Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) "Lack of care and compassion". A full list of the areas for improvement can be found in Appendix 1 on page 17. In addition to direct work, the YOD service can provide consultancy and training to clinicians and services across NHSGGC on working with younger people with dementia and their families. With our help and support, you can successfully give up smoking and become smoke-free. She was treated with kindness and patience by all staff she had contact with. My mum has now seriously declined and does not trust the nursing staff which after my dealings with some of them I can totally understand, Thank you so much for taking the time to give feedback regarding the care of you mother within Ward 4c at Gartnavel General Hospital, I am sorry to hear that the care received has not been at the standard we would expect and has caused you distress at an already difficult time. Getting Here Further Information. Western Infirmary/Gartnavel General / Geriatric Assessment Quality of Care for Healthcare Improvement The North Glasgow Biochemistry department comprises laboratory sites at: Gartnavel General Hospital: The laboratory is located in the Laboratory Block on Shelley Road and operates Monday to Friday, 8.45am - 9pm. and areas for improvement can be found in Appendices 1 and 2, I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Feedback from horologiumxs69 about Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Great treatment at Gartnavel hospital ward 8C for my Mum. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Offer ends Sun 16th Jan. Stock photos, 360 images, vectors and videos . "Outstanding staff, spectacular care. I didn't catch everyone's names but I would particularly like to mention Mike (hospital porter) and (Audrey - HCA) who along with everyone else were wonderful beyond words. I thought it was a very clean and relaxed environment. Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) - we'll pass your stories to the people in health and social care who can make a difference. Clyde ward provides continuing care/intensive rehabilitation, caring for patients with long-term mental health problems. All staff were obviously busy but were caring and approachable. However, that is not the purpose of this letter. The hospital is located next to the Great Western Road, between Hyndland, Anniesland and Kelvindale. Gartnavel General Hospital. We eventually got seen by a fabulous doctor called Damian . treating older people with compassion, dignity and respect, screening and initial assessment for cognitive impairment, food the inspection. About: Gartnavel General Hospital / Elderly Medicine (wards 2b, 2c, 3a, 3c, 4c, 5c, 8a & 8c) Posted by MerAnna (as a relative ), 2 years ago. Yes, there were wait times, however, I could gauge the sincerity of the nursery, doctors, admin personnel and porters in wanting to give a great service. hospital: Glasgow City Bus 84 - Old Kilpatrick to Gartnavel General Hopsital Glasgow City Bus 118 - Hardgate to Gartnavel General Hospital Glasgow City Bus 141 - Parkhall to Partick Hyndland Train Station is about a 10 minute walk from the main entrance to the hospital. Day Hospitals. ", "Staff from Clinic K gynaecological care at ambulatory care Victoria infirmary. Average rating - 4.1 based on 60 reviews and 70 ratings, G20 8YE, 10/24 Gairbraid Ave, Office F7, Maryhill Burgh Halls. ", "Dear A&E team. Tell us what was good and what could be improved, say thanks or call for change focused the inspection on the following outcomes: We noted areas where NHS Greater Glasgow and Clyde is performing Patients are seen in their own locality. He had a fabulous bedside manner, was well Informed and just a great guy. Thank you NHS, you are doing a great job and I appreciate you! listen to what was important to them. Nothing was a bother, respected your privacy, gave time and LISTENED to me,the patient. Location: The Chaplaincy Centre is on the ground floor, near the main entrance of Gartnavel General Hospital. demonstrated an innovative approach to communication between staff, In general people with a learning disability access healthcare in the same way as everyone else. Thank you NHS, you are doing a great job and I appreciate you! I felt that this really needed to be brought to your attention. Find out more about this hospital, including the latest About: Ms Jazair Saghir was exellent at explaining the procedure and was very kind. Iwas inward 7and The nurses, NHS isamazing, nurses and doctors are brilliant and the food was delicious!!! As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances. information. He has had care in the Vale, RAH and QEUH Hospital. I would like to provide some feedback regarding the treatment and care my Mum received following a recent fall and hope to explain why the deterioration in her health was such a devastating shock to our family. Know who to turn to. I also frequently saw them both still working, many hours after their shifts had finished as they are so committed to caring for their patients. 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Experiencing long-term mental health facility based in the Vale, RAH and QEUH Hospital trains Queen... Was well treated and if she became unwell, I know I could always go back care Hyndland ilway! Can not thank you NHS, you are doing a great job and I appreciate you min! Would just like to thank all staff members and she was treated with kindness and patience by staff...