If you lose a device logged into your Mercari account, contact us through the app and well take action immediately so no one else can use your account. If the mobile phone number cannot be linked to your name, you may opt for a mailed activation code during registration. This thread is archived . Email address contact@mercari.com. The first step is to register a profile on Mercari. This site does illegal stuff to the sellers. Make sure Mercari acknowledges your alternate shipping change by giving them the tracking number and the shipping provider you used. My mobile number alredy register not login mercari app Unable to process a return in the Mercari App. The best phone number for Mercari is their 888-325-2168 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. So changing these things can uplift the ban and restore the account. It really helps to round up a few items at once, so you have a batch to start. Required fields are marked *. And each of them is equally responsible for the banning consequences. Step 1: Log in to Your Account. Value creation process & Our approach to materiality assessment. My pictures showed clear proof. I contacted mercari support, what else should I do? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The indefinite suspension by Mercari means your account is banned permanently. Check out whos following you and who youre following on your profile page beneath your photo. Here are the steps to follow. Wild! Call-back available NO. You can see your payment history by going to the Merpay tab and tapping (balance) and (points). The verification of the account allows the platform to keep track of the users. Buyer returned an empty box. If you aren't sure how to check or update your phone number, see our guide to changing your verified phone number . So you need an address in Japan, a Japanese phone number and a Japanese payment method at registration. Enter the code, and you are all good to go. They claim you will receive your money no later than 3 days. 888-325-2168. This brand is best known f Making a wrong offer in Mercari is one of the most annoying parts of online shopping. Part of the reason for the app soaring success are innovative features like the "Mercari Channel," a live streaming e-commerce service and the "Mercari NOW" service, which let Mercari customers to immediately receive cash for . Mercari has a consumer rating of 1.35 stars from 1,946 reviews indicating that most customers are generally dissatisfied with their purchases. Create an account to follow your favorite communities and start taking part in conversations. However, scammers would try to outsmart this by changing the way they write their contact details, so still, keep your guard up and stick with its in-App messaging feature. G-285834 is your Google verification code. If needed, log in using your Amazon username and password. The issues include An item I sent was returned, My item was lost or damaged in transit, Why was my discount not applied? Why was I suspended for unusual activity? and many more. But if you had gone to your settings it would have allowed you to edit your number. ; Google: G-183498 is your Google verification code. For instructions, see our guide to changing your email address/password [Japanese]. Most likely time of response 10:45am. If you are given a rating that feels unfair, Mercari recommends reaching out to the user that left the review to see if they would be willing to request an update. When the carrier accepts the item, the seller will call and change the delivery address (most often, a random location within the city). . Follow the prompts from there. 1. No professional customer service so I became unprofessional & unpleasant myself. You can email the site owner to let them know you were blocked. Mercari's Help Center has all the answers you need about buying and selling on our mobile marketplace app. Step 2: Decline the Offer. Mercari can ban a device if multiple accounts are logged in from that Device. Your Arlo Code is 7227. Department you are emailing Customer Service. Create an account to follow your favorite communities and start taking part in conversations. So, uninstall the application directly and make sure. To learn how to do this, see our guide to switching devices [Japanese]. Things like refunds, transfer requests, or unauthorized transactions. Step 3: Refund the Buyer. How to change your username. For instructions, see our guide to changing your email address/password [Japanese]. To verify your phone number, just enter your phone number during the signup process or by going to Profile > Trust & Verification, and you'll receive an automated message with a 4-digit verification code. Fix issues with payments. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/b\/bc\/Contact-Mercari-Step-1-Version-2.jpg\/v4-460px-Contact-Mercari-Step-1-Version-2.jpg","bigUrl":"\/images\/thumb\/b\/bc\/Contact-Mercari-Step-1-Version-2.jpg\/aid11336415-v4-728px-Contact-Mercari-Step-1-Version-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"